Live Chat Software & Services

Turn Website Visitors Into Customers Everyday With MagnifyChat

MagnifyChat

MagnifyChat offers your business with a new method to engage visitors on your website. Our fully managed service means we conduct all live chats on your behalf using pre-defined scripts. It couldn’t be any easier to generate additional leads for your business. Our innovative solution offers businesses the ability to improve their customers experience online. Magnify-Chat is also compatible on desktop, tablet and smartphone devices.

Engage With Real People

No bots are involved. We only use trained staff to communicate with your audience. All MagnifyChat data is viewable in our bespoke reporting suite. This includes website visitors, chat engagements, billable leads, and chat transcripts. Every lead sent to our clients includes the consumer’s contact details along with a summary of the conversation.

The Preferred Contact Channel

Customers prefer to speak with another human online rather than calling in, this statistic is ever increasing and this is due to the rapid response time. An email can take up to 12hours until you receive a reply. For Social media, the average response time is around 10 hours. For live-chat, the average response time is less than 2 minutes! A live-chat service is now a ‘must-have’ communication tool for any business.

Increase Your Conversions

Live-chat is one of the best customer service options, they say that more than 30% of consumers find live-chat more informative and helpful as opposed to phone calls and emails.  In another study, more than 79% of consumers felt the live-chat service provided a swift answer to various questions which swayed their decision-making.

Moreover, your relationship with your consumers deepen when you facilitate them with a live-chat feature as it is more personal and a direct way to communicate. In the long run, this relationship will become loyal and trustworthy and you will be able to generate more revenues from returning happy customers.

Let's Talk Business

Book a free discovery call with our marketing strategists today.

Why Choose MagnifyLab?

Transparency

We believe in 100% transparency and establishing long-term relationships with our clients, that’s built on the pillars of trust and results.

Digital Marketing Experts

Our digital consultants are backed with years of experience in helping companies improve their online visibility and drive healthy traffic.

No Contracts

Say goodbye to long-term contracts. We’re so confident with our approach to manage campaigns, we work on a rolling monthly basis.

Our Accreditations

The benefits of Magnify-Chat

Managed Chat

Managed Chat

MagnifyChat is laser focused on the needs of business owners. We use our own industry trained live chat agents and software platform to handle chats for our clients

24/7 Coverage

24/7 Coverage

MagnifyChat has you covered all day, every day. Our chat representatives work around the clock to ensure you never miss a conversion on your website.

Increase Sales

Increase Sales

We have developed our platform to improve website conversions for our clients. Scale your conversion rates and sales with MagnifyChat

Performance Pricing

Performance Pricing

Using a performance-based pricing model ensures our clients only pay for “qualified leads”. There is no minimum recurring charge or long-term contract either.

Custom Scripts

Custom Scripts

We use customised live chat scripts for each client to maximize website conversions and constantly review chat transcripts to improve system intelligence.

Dedicated Support

Dedicated Support

MagnifyChat is dedicated to your success. From onboarding to getting your first lead and beyond, we’ll make it seamless. Timely and friendly support team members are standing by.

Our Clients

The Brief

We carried out a comprehensive marketing audit across the Seth Lovis & Co PPC account to detail how we could improve their ROI. The results which followed were resounding.

The Outcome

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online enquiries
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conversion rate
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cost per lead

The Brief

MagnifyLab were challenged with designing a brand new website that provided consumers with a clear under understanding of Judge Law’s expertise and helped the firm increase their online presence.

The Outcome

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website traffic
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online enquiries
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page 1 keywords

The Brief

Charter-A previously managed all PPC campaigns in-house but felt there was room for improvement to scale new business opportunities. They were speaking with a number of marketing agencies and decided to engage with MagnifyLab.

The Outcome

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cost per lead
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conversion rate
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impression share

The Brief

ThermoFoam were new to the world of digital marketing and had no previous exposure in running paid search campaigns. They were particularly keen on increasing inbound lead generation to drive new business opportunities for the firm.

The Outcome

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monthly enquiries
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website traffic
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revenue

The Brief

Heston Photo approached MagnifyLab in 2017 to improve their digital proposition which entailed a complete website redesign, brand new logo, and SEO to enhance their online visibility.

The Outcome

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website traffic
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online enquiries
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page 1 keywords

The Brief

Working with one of the largest PPC agencies UK, Steelo were disappointed with campaign performance and felt they could further improve ROI. They were deeply frustrated so in stepped MagnifyLab.

The Outcome

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cost per lead
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conversion rate
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online enquiries

Free Consultation

Get in touch with our expert seo company in London to discover how we will supercharge your seo marketing campaigns today!